In the Aftermath of the Pandemic, Unexpected Industries Are Placing a Renewed Emphasis on Digital Experiences

In the Aftermath of the Pandemic, Unexpected Industries Are Placing a Renewed Emphasis on Digital Experiences By Jana Boone Before COVID-19, we often talked about what we called the connected customer. At the time, it was a somewhat unique subcategory of consumers who moved seamlessly across various platforms, appliances and tools when shopping. Many assumed […]

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